Problem Description: When the user clicks in
Database Lookup button in Oracle Document Capture it throws “Invalid username
and password” error.
Below is
the error.
Problem Solution: This problem is occurring due
to wrong ODC database credentials. Below are the steps to be followed to
resolve this issue.
1.
Open
the Oracle Document Capture click on “Admin” then “File Cabinet”.
2.
After
clicking on File Cabinet, Expand each profile and goto Database Lookups and
then click on Configure button. For example in the below screen shot we have 2
profiles INVSupplemental and Supplier Documents with Database Lookups, click on
the profile names ( Example: Invoice_Suppliers and Suppliers).Then click on
“Configure” button on the right side bottom.
3.
Provide
the valid Database credentials like Data Source name, Username and Password,
and then click on Test Connection, if the Username and Password is valid “Connection
Successful” message is displayed.
4.
We
need to close the ODC completely and again open it to apply the changes made.
5.
Now
if the user clicks on Database lookup button in Oracle Document Capture no
error is displayed.
Thanks to Shakeel Shaikh for today's article!
Have a good day all!
-ryan
