WebCenter Capture: Tip of the Day - Relation between JDK32 bit & ODC (oracle document capture) on window 7 (64bit system)

Hi All,

Today’s, tip of the day. This is an information, that I will like to share with you all.

Title :-  Relation between JDK32 bit & ODC (oracle document capture) on window 7 (64bit system).

Problem:-           

1. Once, ODC is installed.

2. Create a new file cabinet.

3. Create a commit profile.

4. While configuring new commit driver for the commit profile, e.g.  by selecting “Oracle I\PM 11g Commit Driver”, and click on configure button. On button click, one will face the below issue :-

Run Time Error '40009' :

The following error occured configuring the commit driver.

Error Number: - 2147024773

Error Description: Automation error

The filemane, directory name, or volume label syntax is incorrect.

5. As this popup appear on the screen, the background will appear grey with diagonal lines. After Which, the ODC will not work and one will have to close the ODC.

Resolution :-

a.       We need to uninstall the ODC.

b.      Have to install JDK 32bit, first.

c.       And then, rest of the installation follows.

Same has been documented by Oracle, in his document. (http://docs.oracle.com/cd/E10316_01/capture/odc_install.pdf ) (at page no.3, NOTE #1).

Sometimes, It get neglected by the installer, leading to investigate the issue and wasting of time.

 Hope this helps,

-ryan

Special thanks to Mohit Aggarwal for providing the tip!